Frequently Asked Questions

Do you offer refunds?

We do not offer refunds on custom made products but will work with you to address any concerns. Feel free to email us at OriginalOpulence7@gmail.com if you have any questions, comments, or concerns.

How long does an order take?

Each custom piece is curated & produced upon order. Suits and garments take about 5 weeks for completion. Accessories such as phone cases, ties, squares, etc. take about 2 weeks for completion.

If you need your order sooner, please email us with your desired timeframe and we'll do our best to accommodate if possible.

How do I get fitted?

We've made this part as easy as possible. You can contact us or book an appointment to meet with one of our local tailors. If you're unable to meet us however; you can have a personal tailor, friend, or family member take and email us your measurements. We'll send over the guide to make things simple.